Building on from an article I read on the web from one of my favorite bloggers, about the 4 cs that have contributed to open up the web to what it is today, I thought I will talk about this in the context of ERP Solutions.
The web has developed by addressing 3 important C s, they being content, community and commerce.
The initial development of the web was instigating the ability to be able to share information and reach across the globe through a standard medium, this being covered in one of the Cs as CONTENT. The simple idea of being able to communicate and share information with others took a side step and then came about the growing prominence of the other C, being Commerce, where businesses were quickly into the act to see how they can leverage the web with a commercial sense attached to it.
With the growing popularity of commercial websites came the development of some great companies such as eBay etc. Some people would argue that the 3rd C Community came about before Commerce, but however the sequence, we can always win the argument that websites (e.g. facebook, MySpace) that focused on community have grown to a larger extent very recently than it was during the commercial boom on the web.
The new 4th C which is said to be the next driving factor is Context and is reckoned to be the driving force behind what we could be referring to as Web 4.0, this is the C, I am very interested in given the importance it could have on ERP Web Solutions if properly addressed.
Its all about presenting the information that is available to the end users given his/her information needs. Given that ERP experts would already be jumping to say that this is a simple matter that has been dealt with in preparation and generation of the user interface and reports as per the user needs this can be addressed.
But this is not what I am referring to, a good example of context is what you would find in the websites like Google search page and YouTube, where when you search for what you want, based on your search a list of similar items appear asking you if you would also like to check those out, this is a classic example of creating a web environment that understands you.
Given that ERPs most often have their business intelligence modules built on the web; it is not going to be long before we see context related information being introduced here to. Again emphasizing that this is not the standard requirement of being able to generate and setup interfaces and user authorization to cater to the relevant end user, but the ability to propose and create a web module environment that focuses on the needs of the end users given the information that they are interested in.
I shall elaborate more on the importance of addressing the process of User Interface Optimization in projects in my future posts.Hope you found this post informative and interesting.
Have a nice day !!
ssurenlk@msn.com
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